Visit Lancashire County Council’s website www.lancashire.gov.uk for information on all services offered by the Council. Information and Guidance on consumer advice is also available on the site.

  Hi I’m Scambuster Stan – see my Facebook page to find out all about my campaign to save people from being scammed!

Citizens Advice Consumer Service – They are the first point of contact for the provision of free, confidential and impartial advice on consumer issues.
Tel: 03454 040506
Website: Citizens Advice Consumer Service

Lancashire Home Improvement Agencies
Additional help and support with building, repair or adaptation work is available from local Home Improvement Agencies to those people that meet certain eligibility criteria. The agencies can provide practical help, advice & support with accessing grants and loans, or offer a handyperson service. Most home improvement agencies are listed on Trader Scheme or can be contacted at:

• Preston Care & Repair for Preston, South Ribble & West Lancashire districts Tel: 01772 204096
• Chorley Home Improvement Agency for Chorley district Tel: 01257 515151
• Hyndburn Homewise for Hyndburn & Ribble Valley districts Tel: 01254 232249
• Lancaster home Improvement Agency for Lancaster district Tel 01254 582257
• Wyre & Fylde Care & Repair covers Wyre & Fylde districts Tel: 01253 887569
• St Vincent’s covers Burnley, Pendle & Rossendale districts Tel: 01706 221849

Telephone Preference Service – To help prevent unwanted telephone calls.
Tel: 0345 070 0707
Website – www.tpsonline.org.uk

Mail Preference Service – To reduce the quantity of junk mail you receive.
Tel: 0845 703 4599
Website – www.mpsonline.org.uk

Age UK – aims to improve later life for everyone through their information and advice, services, campaigns, products, training and research. If you need information or advice on anything from health to housing, you can call their free national information line.
Tel: 0800 169 2081 or visit – www.ageuk.org.uk

Action Fraud is a central point of contact for information about fraud and financially motivated internet crime. If you’ve been scammed, ripped off or conned you can report it to Action Fraud.
Tel: 0300 123 2040
Website: www.actionfraud.police.uk