In accordance with the new EU directive concerning website cookies and internet privacy, Safe Trader Scheme has made available a cookies policy to outline the way that we use cookies to improve the user experience of our website.

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Customer Feedback

Customer feedback allows us to regulate the Scheme and ensure that customers are happy with the services they receive from members of the Scheme. It is extremely important to the traders and other users of the scheme that you take time to comment on your experience with the trader.

  • Enter your contact details below (these will not appear on the website)*

  • Enter your traders name and complete the feedback

  • Feedback provided will be added to the traders profile page and will remain there for 18 months

  • We are unable to publish feedback that is of a personal or a defamatory nature.

  • If your feedback is negative and you were unhappy with the service you received, Trading Standards will treat this as a complaint and may contact you to discuss this further.

  • *Your personal details will not appear on the website and will be processed in line with Lancashire County Council’s Data Protection Policy – For more information –  http://www.lancashire.gov.uk/council/transparency/access-to-information/


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